Terms of service
Terms of Service
1. Overview
This website is operated by our business. Throughout the site, the terms “we”, “us” and “our” refer to the business. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced here.
If you do not agree to these terms, you should not use our website or services.
2. Eligibility
By using this website, you confirm that:
- You are at least the age of majority in your state or territory in Australia, or
- You have obtained consent from a parent or legal guardian to use this site.
3. Use of Our Website
You agree not to use our website or products for any unlawful purpose or in violation of any laws in your jurisdiction, including Australian Consumer Law.
You must not:
- Interfere with or disrupt the website
- Attempt to gain unauthorised access to systems or data
- Use our products for illegal or unauthorised activities
4. Products and Pricing
We make reasonable efforts to ensure all product descriptions, images, and pricing are accurate.
However:
- We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice
- Prices are subject to change without notice
- We may limit or cancel quantities purchased per person or order
All prices are listed in AUD unless otherwise stated.
5. Orders and Acceptance
We reserve the right to:
- Refuse or cancel any order at any time
- Limit or cancel quantities purchased per person, household, or order
- Refuse orders suspected of fraud, unauthorised activity, or pricing errors
If we cancel an order after payment, a full refund will be issued.
6. Shipping and Delivery
Delivery times provided are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Courier or postal services
- Customs clearance (for international orders)
- Events outside our reasonable control
Risk of loss and title for items pass to you upon delivery to the carrier.
7. Returns and Refunds
Returns and refunds are governed by our Return Policy and applicable Australian Consumer Law.
Nothing in these Terms excludes, restricts, or modifies your rights under the Australian Consumer Law.
8. Consumer Guarantees (Australia)
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
9. Accuracy of Information
We are not responsible if information on this site is not accurate, complete, or current. Any reliance on material on this site is at your own risk.
10. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for any indirect, incidental, or consequential loss or damage
- Our total liability is limited to the amount paid for the product purchased
Nothing in these Terms excludes liability where it cannot be excluded under Australian law.
11. Third-Party Services
We may use third-party services (such as payment gateways and shipping providers). We are not responsible for the actions or policies of third parties.
12. Intellectual Property
All content on this website, including logos, designs, images, and text, is owned by or licensed to us. You may not copy, reproduce, or use any content without permission.
13. Changes to Terms
We may update or change these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.
14. Contact Information
If you have any questions about these Terms, contact us.